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Shipping Notice: Tracking information and delivery windows are delayed. Before contact us, please read our Shipping Updates.

Shipping Details

Shipping Updates

Updated June 14, 2020

  • I haven’t received tracking information. Our staff is doing their best to ensure accurate tracking information is provided to all customers. Please allow for 3-5 Business Days to receive tracking information. At that point, if you still haven’t received tracking information, please contact us.
  • I haven’t received my order. Due to increased order volume and reduced shipping staff, orders may be delayed from what is shown in the chart at map below. 
  • I only received part of my order. As many of our backyard trampolines arrive in multiple boxes, UPS has been splitting shipments up and prioritizing medical supplies, food deliveries, and smaller boxes. We are seeing unusual and significant delays on the larger boxes and are working diligently with UPS to find the best way to fulfill your order. When you contact us about a missing box, we will begin an investigation with UPS which can require up to 8 business days to complete. Thank you in advance for your patience.

Estimated Delivery Chart

The estimates below are the average number of business days for delivery by UPS. Orders must be placed by 6:00pm EST to qualify for these estimates. We ship from warehouses in Virginia and California (see map).

If you have additional questions, please call us toll free at: 1-888-567-5867

Many products in stock at local AlleyOOP Dealers nationwide!

Estimated number of business days for delivery:
(These arrival times do not take into consideration any weather that may cause delays.)

Products / Items 2
Business
Days
3
Business
Days
4
Business
Days
5
Business
Days
5-10+
Business
Days

All Products except those listed below*

CA (Northern), DC, DE, MD,
NC (Eastern),
NJ (Southern),
NV (Western),
PA (Southeastern),
SC (Northern),
VA (Eastern)

AL, AZ,
CA (Southern), CT, FL, GA,
ID (Southern), IN, KY, MA, ME, MI,
NC (Western), NH,
NJ (Northern), NV, NY, OH, OR, PA, RI,
SC (Southern), UT, TN,
VA (Western), VT,
WA (Western), WV

AR, CO, IA,
ID (Northern), IL,
KS (Eastern), LA, MN, MO, MS,
MT (Western), NM,
WA (Eastern), WI, WY

KS (Western),
MT (Eastern), ND, NE, OK, SD, TX

 

    • AlleyOOP DoubleBounce System*
    • AlleyOOP DoubleBounce
      PowerBounce System*
    • AlleyOOP 10×17
      Rectangular Trampoline*
    • AlleyOOP 10×17 Rectangular PowerBounce Trampoline*
    • JumpSport 10×17
      Rectangular Trampoline*
    • JumpSport 10×17
      Rectangular Trampoline with Net*

 

Buy at Local Dealer!

CA, NV, OR, WA

Buy at Local Dealer!

 

Buy at Local Dealer!

 

Buy at Local Dealer!

All Other States

Buy at Local Dealer!

    • Model 350f (folding) Fitness Trampoline
    • Model 370 PRO Fitness Trampoline
    • Model 550f (folding) PRO Fitness Trampoline (44")
    • Model 570 PRO Fitness Trampoline (44")
    • PlyoFit Adapter
    • Fitness Videos
    • iBounce Videos
    • iBounce Kids Trampoline
    • Heart Rate Monitors
    • Replacement Basketball
    • Game and Party Pak
    • Game Pak adapter for Elite Trampolines
    • Trampoline Safety Skirt
    • 14 ft Round Trampoline Weather Cover
    • Most Replacement Parts

CA (Northern), NV (Western)

AZ,
CA (Southern),
ID (Southern), NV, OR, UT,
WA (Western)

CO,
ID (Northern),
MT (Western), NM,
WA (Eastern)

AR, IA, IL,
IN (Northwestern), KS, MO,
MT (Eastern), ND, NE, OK, SD, TX,
WI (Southern)

AL, CT, DC, DE, FL, GA, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NH, NJ, NY, OH, PA, RI, SC, TN, VA, VT,
WI (Northern), WV

    • AlleyOOP Outback Tent
    • Model 480XT Safety Net Enclosure, 14-16 ft.

 

 

 

 

All States
(call for availability)

 

Special shipping must be arranged for orders going to Hawaii and Alaska.
* NOTE: Oversized packages ship via freight truck

Estimated Delivery Map

NOTE: Due to increased order volume and reduced shipping staff, orders may be delayed from what is shown in the map below. 


**All delivery times include 1 business day for order processing