2023 Holiday Shipping Info

Fastest Availability: Buy From A Local Dealer

Contact a dealer in your area and check for availability.

Shipping Updates

Updated Oct 26th, 2023

*Please note: all dates mentioned are estimates based on the shipping schedules provided by the individual shippers. We cannot guarantee shipment by a specific date once the shipper has possession of the order and the item(s) are in transit. We thank you for your patience and understanding.*

Holiday Shipping

UPS/FedEx shipments, December 15th is the last day to order for possible Christmas delivery to the contiguous U.S.A. See specific shipping maps below.

Freight shipments (AlleyOOP DoubleBounce and 10x17 trampolines), December 8th is the last day to order for possible Christmas delivery to the contiguous U.S.A.

I haven’t received tracking information. If it has been beyond 5 business days and you have not received tracking information, or your tracking information indicates your package is stuck, please contact us about the status of your order. If your item is on back order you should have received notification. Our supply chain schedules have been significantly impacted recently. Estimated times of arrival continue to change due to circumstances beyond our control. If we experience shipping delays, we will send you an email with estimated availability dates as soon as possible.
I haven’t received my order. Our staff is doing their best to ensure accurate tracking information is provided to all customers. Please allow for 2-3 business days for small parcels and 3-5 business days for larger backyard trampolines to receive tracking information. At that point, if you still haven’t received tracking information, please contact us.
I only received part of my order. Many orders are shipped in multiple boxes from various warehouses and may not all be delivered on the same day. If your items ship via UPS, USPS, or FedEx, you will receive an email directly from them with tracking information. If you do not receive an email with tracking information, the email may have been blocked or sent to a spam folder please check there. When you contact us about a missing box, we will begin an investigation with UPS which can require up to 8 business days to complete. Thank you in advance for your patience.

Estimated Product Delivery

Based on the average number of business days. Special shipping must be arranged for orders going to Hawaii, Alaska, or Canada.

Estimates for orders placed before 5pm EST.
Estimates shown include 1 day for processing.

ESTIMATES FOR FITNESS TRAMPOLINES, VARIABLEBOUNCE TRAMPOLINES, AND ACCESSORIES
ESTIMATES FOR ALLEYOOP TRAMPOLINES (DOUBLEBOUNCE, 10’x17’)
ESTIMATES FOR SPECIFIC ACCESSORIES

UPS ESTIMATES FOR FITNESS TRAMPOLINES, ELITE & VARIABLEBOUNCE TRAMPOLINES, AND MOST ACCESSORIES

Fitness and most accessories ship UPS from the warehouse closest to you in either Virginia or California. See the UPS ground maps below for estimated transit times.

FOR DELIVERY BY DECEMBER 22TH:

Call for confirmation — it could still arrive in time! Toll Free 1-888-567-5867

4 Business Days: Order by Dec 18th
3 Business Days: Order by Dec 19th
2 Business Days: Order by Dec 20th

ESTIMATES FOR DOUBLEBOUNCE & 10' × 17' TRAMPOLINES (SHIPPED VIA FREIGHT TRUCK)

These models are shipped via freight truck and take 5-10+ business days to arrive to most states depending upon proximity to the nearest warehouse. Customer shipping address must allow for a large truck and will be curbside delivery.

Call for specific delivery dates for your location: Toll Free 1-888-567-5867

These trampolines include:

JumpSport Elite 14’
AlleyOOP VariableBounce 12’ & 14’
AlleyOOP DoubleBounce System
AlleyOOP DoubleBounce PowerBounce System
JumpSport 10×17 Rectangular Trampoline
AlleyOOP 10×17 Rectangular Trampoline
AlleyOOP 10×17 Rectangular PowerBounce Trampoline

USPS/UPS ESTIMATES FOR SPECIFIC PRODUCTS & ACCESSORIES

The following products are only stocked in our California warehouse, causing East Coast shipments to take longer. Use the map below to determine the number of days to ship to you.