Shipping Notice: Tracking information and delivery windows are delayed. Before contacting us, please read our Shipping Updates.

2020 Holiday Shipping Info

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Shipping Updates

Updated Dec 2nd, 2020

Holiday Shipping

UPS/FedEx shipments, December 15th is the last day to order for possible Christmas delivery to the contiguous U.S.A. See specific shipping maps below.

Freight shipments (AlleyOOP trampolines), December 11th is the last day to order for possible Christmas delivery to the contiguous U.S.A.

  • I haven’t received tracking information. Our staff is doing their best to ensure accurate tracking information is provided to all customers. Please allow for 3-5 Business Days to receive tracking information. At that point, if you still haven’t received tracking information, please contact us.
  • I haven’t received my order. Due to increased order volume and reduced shipping staff, orders may be delayed from what is shown in the chart at map below. 
  • I only received part of my order. As many of our backyard trampolines arrive in multiple boxes, UPS has been splitting shipments up and prioritizing medical supplies, food deliveries, and smaller boxes. We are seeing unusual and significant delays on the larger boxes and are working diligently with UPS to find the best way to fulfill your order. When you contact us about a missing box, we will begin an investigation with UPS which can require up to 8 business days to complete. Thank you in advance for your patience.

Estimated Product Delivery

Based on average number of business days. Special shipping must be arranged for orders going to Hawaii and Alaska.

  • Estimates for orders placed before 6pm EST.
  • Estimates shown include 1 day for processing.

Estimates for Most Products (Fitness Trampolines, Elite Trampolines & Accessories)
Estimates for AlleyOOP Trampolines (VariableBounce, DoubleBounce, 10'x17')
Estimates for Specific Accessories

UPS Estimates for Most Products (Fitness Trampolines, Elite Trampolines & Accessories)

The majority of products ship UPS from Virginia and California and only a few products from Texas. Check your UPS tracking email and use the map below to determine the number of days to ship to you.

For delivery by December 24th:

Call for confirmation — it could still arrive in time! Toll Free 1-888-567-5867

  • 4 Business Days: Order by Dec 15th
  • 3 Business Days: Order by Dec 16th
  • 2 Business Days: Order by Dec 17th
UPS ZONES Shipping Map

Freight Estimates for AlleyOOP Trampolines (VariableBounce, DoubleBounce, 10'x17')

These trampolines ship via freight truck and take 3-10+ business days to arrive to most states depending upon proximity to nearest warehouse (VA, TX, CA). Customer shipping address must allow for a large truck and will be curbside delivery.

Call for specific delivery dates for your location: Toll Free 1-888-567-5867

These trampolines include:

  • AlleyOOP 14' and 12' VariableBounce and PowerBounce Systems
  • AlleyOOP DoubleBounce and PowerBounce Systems
  • AlleyOOP 10'×17' Rectangular VariableBounce and PowerBounce Systems

USPS/UPS Estimates for Specific Accessories

The following products only ship from California via UPS or USPS causing East Coast shipments to take longer. Use the map below to determine the approximate number of days to ship to you.

  • Fitness & iBounce Videos
  • Colored Cords for Fitness Trampolines
  • PlyoFit
  • JumpSport Extreme Training Gloves
  • Storage & Carry Bags for Fitness Trampolines
  • Trampoline ToeSox
  • JumpSport Fitness Strength Training Kit
  • JumpSport Wearable Weights™

For delivery by December 24th:

  • 4 Business Days: Order by Dec 15th
  • 3 Business Days: Order by Dec 16th
  • 2 Business Days: Order by Dec 17th
UPS ZONES Shipping Map

Short on Time?

Check out our Gift-Services Page for Printable Gift Certificates

Gift Services

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Holiday Bow