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Online Privacy Policy & Security:



What personal information will you collect from me?

Do you collect information from children?

Why do I need to provide my e-mail address when I check out?

Will you share my personal information?

What about links to and from other websites?

What are Cookies and Pixel Tags?

Is your site secure? How is my credit card protected?

How can I request to be removed from your mailing list?

Does your Privacy and Security Policy ever change?

Acceptance of Terms
 

Privacy Statement
JumpSport is committed to providing you with excellent service and a secure shopping environment. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices. Please take a moment to read how we protect, collect, and use the information you provide while using our website.

You are free to visit JumpSport.com without telling us who you are or revealing any of your personally identifiable information. Our servers capture only publicly available information about our users that is not personally identifiable. This information is aggregated to measure the number of visits, average time spent on the website, pages viewed, etc. We use this information to measure usage and to improve the content of our site in order to enhance your research and shopping experience.

What personal information will you collect from me?
When you register on our website or make a purchase, we collect your name, billing and shipping information, e-mail, phone number, and credit card number in order to process and ship your order.

Do you collect information from children?
JumpSport does not sell products for purchase by children. We sell children's products for purchase by adults. JumpSport does not knowingly collect personal information from children under the age of 18, nor do we knowingly market to children. Should any parent or guardian discover that their child has provided personal information to JumpSport, please e-mail JumpSport at customerservice@jumpsport.com to request that their information promptly be removed.

Why do I need to provide my e-mail address when I check out?
The e-mail address you provide during checkout is used to send you an order confirmation, keep you updated on your order status, and provide you with shipping information. If we need to contact you about your order (if there is a problem with a credit card, an item suddenly becomes back-ordered, etc.), we may do so by e-mail or by phone. Your e-mail address may also be used to provide you with annual care and maintenance tips, product updates, new releases, and the like.

Will you share my personal information?
We may only share customer information with service providers that conduct business on behalf of JumpSport in order to process and ship your order, or to provide installation and/or warranty service. This includes, but is not limited to: credit card authorization and processing companies, distribution centers, and shipping companies such as UPS. We will not sell, rent, or distribute your name, e-mail address, or any other identifiable information to any other third party.

What about links to and from other websites?
Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In certain cases you may have come to JumpSport.com through advertising on another site. In such cases the site you came from may collect information from people who click on our links. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

What are Cookies and Pixel Tags?
A cookie is a small text file placed on your computer’s hard drive to enable a website to recall your specific information on subsequent visits, saving you time and effort. While cookies are able to remember your information to provide you with this convenience, they cannot be used to run programs or disseminate viruses to your computer. JumpSport uses cookies to deliver relevant content, ease site navigation, or collect information for statistical use (such as how many visitors our site has received). You have the ability to accept or decline cookies at any time, and you can erase cookies from your computer as well. However, declining or erasing cookies may preclude you from fully experiencing all of the features of our website.
We also use pixel tags (tiny graphic images) to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site.

We may also contract with other companies who use cookies or other online tools (such as pixel tags) to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than JumpSport.

Is your site secure? How is my credit card protected?
JumpSport uses advanced security measures to protect against the loss, misuse, and alteration of the information under our control. The personal and credit card information that you enter is protected using SSL (Secure Sockets Layer) encryption technology before being transmitted over the Internet. It is virtually impossible for your information to be stolen or intercepted while being transferred to JumpSport.com. Credit card information is securely stored in a database that is separate from our website and is not directly connected to the Internet.

How can I request to be removed from your mailing list?
If you do not wish to be added to our mailing list or if you would like to be removed from it, please notify our Consumer Service Department by e-mail at customerservice@jumpsport.com or by writing to us at the address below:

Opt Out c/o JumpSport, Inc.
2055 South 7th Street, Suite A
San Jose, CA   95112

Does your Privacy and Security Policy ever change?
As JumpSport continues to offer new and different types of content and services, we may modify our collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected from that point forward, and we will update this Privacy and Security Policy. We encourage you to review our Privacy and Security Policy each time you visit our site.

Acceptance of Terms
Please note that accessing our website constitutes your acceptance of the terms set forth in our Privacy and Security Policy, including any applicable updates.