"We absolutely love your product, use it every day, and are having a great time. The boys say how it's the best kind they've jumped on, gives the perfect balance of softness and bounce, and makes you do great flips! As safety was paramount AlleyOOP became the only logical choice. That effort was due to seeing some other neighbors with similar concerns as I, along with your retailer KidzzPlay. I can't express enough how grateful I was to have Andrew's assistance. He was extremely supportive and knowledgeable about your product, as well as being patient and kind. He made all the difference, came an hour away to install, and his installers were prompt, courteous and real professionals. A great experience all around. This product has not only contributed towards the boys having fun, but also allows us to engage in an outdoor activity that also promotes great exercise. Most of all, it has really given us a great deal more of "family time," which is priceless.
Just an FYI - We also think you put out some great accessories, like basketball and the tent, and hope to purchase those too at some point:)
You may not have thought about your product in this way, however, there are times were it's nice to just lay on it, look up at the sky, listen to the birds chirping, and enjoy the moment. It's better than a hammock! In our busy lives, you don't always remember to "smell the roses."
Here's a few pictures of them on it. Too hard to get the action shots, but they are really enjoying the front flips!"
"Your customer service reps were patient, knowledgeable, friendly, and professional! One of the reps even talked to me last night after you had already closed to answer my installation question..."
"I just wanted to let you know that I love the rebounder that I bought from your company. It is FAR superior to the cheap one I was using that I got from Wal-Mart. Much more stable and no aches afterwards. Thank you for providing such a good product and such fast, reliable service!"
"What good Service!! I can definitely say that I am impressed with your company..."
Goose Creek, SC
Sandy and April were VERY helpful in answering all my questions to help me make a decision on which trampoline to get (I knew I was getting either a JumpSport or AlleyOop trampoline, I just had to figure out which one would fit our needs the best!) Thanks for all your help! Great Company."
"We ordered a trampoline with enclosure earlier this week and we just received it today! We want to thank you for such prompt & efficient service. You have eased our apprehension about ordering from the internet. If only all companies would follow your lead."
"Thank you so much! You have no idea how excited we are! Your website is very informative and your sales people rule! I feel like we made a safe choice and I appreciate you answering my questions."
San Diego, CA
"We love our JumpSport trampoline! I am sure you will be hearing from us again as the children are already talking about your tent and basketball hoop accessories. We look forward to many years of trampoline fun!... Thanks again for the great customer service."
Deerfield Beach, FL
"You have restored our faith in good customer service, which seems to be so lacking in this country. I am sure our 3 kids will be enjoying this trampoline for many, many years to come."
"Truly an outstanding follow-up on my e-mail request! Good customer service is key in business today."
"I was really impressed on how quick that everything got to me. I will definitely pass on the outstanding service that I received!"
"Everything arrived today - only THREE days after I ordered it! I wasn't expecting anything until next week at the earliest. Thank you so much for the excellent service and incredibly fast delivery."
Simi Valley, CA
"Your willingness to insure my happiness as a customer has won you my business. I will certainly recommend you to anyone I know that wants a safe trampoline. Thanks!"
"My replacement pad came in on Friday and fits perfect. Thank you for the great service."
Castro Valley, CA
"I just wanted to send a note to let you know how happy we are with our trampoline and the entire experience with your company. The quality of the product far exceeds any products we looked at locally and I am very glad we made the decision to buy from your company. You all have earned my business and I will continue to pass your company name on to all my friends and family in the market for such products! Keep up the good work!!!"
"I just wanted to say what a pleasure it was to speak with your sales operator Gary. He was very pleasant, upbeat and put a good spin on my day."
Cross Junction, VA
"You have made a customer happy, and that's always a good thing... I will continue to refer friends to JumpSport. Thanks again for your help and consideration."
Manhattan Beach, CA
"Thanks for the quick service. The trampoline package arrived in great condition. The kids haven't stopped jumping since I put it up!"
"I feel very good about purchasing your product as child safety was a major concern of mine. I am glad that we purchased, what I consider, the safest trampoline available (I did my research)! The entire neighborhood enjoys it!"
"We are very pleased with the trampoline. The kids love it and so do my husband and I because it gets them outside, away from TV."
"We purchased a trampoline from JumpSport for Christmas last year. We have been very pleased with the trampoline and the safety enclosure. Our girls really do enjoy it. Thanks!"
"My daughter and her friends spent last night in the Big Top tent and have had the time of their lives jumping around. I am very impressed with how sturdy your products are and also how attractive they look. I am very pleased with my purchase and would recommend your company to anyone."
"I appreciate how your company does business and the willingness to go the extra mile with your customer service."
Solano Beach, CA
"Thanks for all of your help! you guys offer excellent service!"
Santa Clara, CA
"I just wanted to drop you a note to thank you for a terrific transaction. We purchased a variable bounce trampoline online, had it delivered a few days later, and the installation was a breeze. Thanks for the no-hassle experience."
"Wow, I am blown away by your customer service. I'll spread the word! Thanks."
Oak Ridge, NJ
"The best exercise equipment I have ever purchased. It not only provides a great work-out, it is fun, safe, and feels fantastic to your body. I was using a much cheaper rebounder and there is no way I'd ever go back to using it again. Thank you for making such a wonderful rebounder! I am totally addicted and can't wait to wake up in the morning and REBOUND!"
Chapel Hill, NC